Lilith Service Policy

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Privacy Policy

Effective Date: June 29, 2026

At LoveLilith.ca (“we,” “our,” or “us”), based in Calgary, Alberta, we are committed to protecting your privacy and handling your personal information responsibly in accordance with applicable Canadian privacy laws, including Alberta’s Personal Information Protection Act (PIPA), the federal Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable to our activities outside Alberta, and, where applicable, Quebec’s Act respecting the protection of personal information in the private sector (Law 25) for clients located in Quebec.

1. Information We Collect

When you use our website or submit a booking request, we may collect:

  • Your name or preferred name
  • Email address
  • Telephone number
  • City or preferred meeting location
  • Appointment date and time preferences
  • Information you voluntarily provide through our booking or contact forms

We may also automatically collect technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referring website

2. How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Process booking requests
  • Schedule appointments
  • Provide customer support
  • Improve our website and services
  • Prevent fraud, abuse, or unauthorized use
  • Comply with legal obligations

We only collect information reasonably necessary for these purposes.

3. Confidentiality

Your privacy is extremely important to us.

All communications and booking information are treated as confidential. We do not disclose your personal information to third parties except:

  • when required by law;
  • when necessary to operate our website through trusted service providers;
  • to protect our legal rights.

We never sell or rent your personal information.

4. Cookies

Our website uses cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and enhance the user experience.

You may disable cookies through your browser settings; however, some website features may not function correctly.

5. Analytics

We may use third-party analytics services to better understand website traffic and improve our services. These services collect anonymous usage statistics and do not identify you personally.

6. Data Security

We use reasonable administrative, organizational, and technical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your information, no internet transmission can be guaranteed to be completely secure.

7. Data Retention

Personal information is retained only for as long as necessary to:

  • manage appointments;
  • respond to inquiries;
  • meet legal and accounting obligations;
  • resolve disputes;
  • enforce our policies.

When no longer required, personal information is securely deleted.

8. Your Privacy Rights

Subject to applicable Canadian law — including Alberta’s PIPA and, where applicable, PIPEDA or Quebec’s Law 25 — you may request:

  • access to your personal information;
  • correction of inaccurate information;
  • deletion of your personal information where legally permitted;
  • withdrawal of consent for future communications.

Requests will be answered within the time required by applicable law. Alberta residents may also file a complaint with the Office of the Information and Privacy Commissioner of Alberta if they believe their rights under PIPA have not been respected.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

10. Adults Only

This website is intended exclusively for adults who are at least 18 years of age or the age of majority in their province or territory.

We do not knowingly collect information from minors.

11. Governing Law

This Privacy Policy is governed by the laws of the Province of Alberta and the applicable federal laws of Canada.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through the contact form available on this website.

Website: https://lovelilith.ca

Email: info@lovelilith.ca

Location: Calgary, Alberta, Canada